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Domestic

Ajaxx63 uses United Parcel Service (UPS) for shipping our products to you. We have made it easy for you. Once you order a product from Ajaxx63 and are prompted to enter in your shipping information your actual shipping cost will automatically be calculated based on the ship to address from Ajaxx63. You will also be able to choose your desired delivery speed as follows:

UPS Ground service - 2 to 7 days depending on region from Seattle
UPS 2nd Day Air - by end of 2nd business day
UPS Next Day Air - next day by 3:00 p.m.

Please note these shipping delivery speeds is based upon when your order leaves our warehouse. Please allow three business days from order placement to start of shipping time. If an item is not available in our inventory, you will be notified via e-mail. Sales tax will be added for those ordering in the state of Washington. Also note that UPS can not ship to PO Box addresses so please make sure that the shipping address is an accessible address.

International
We normally ship via UPS,however international UPS is very expensive, starting at $46.00 for the first pound. Therefore for international orders we ship via the post office (USPS).

They are much cheaper with rates between $8.00 -$18.00 depending on quantity and weight. The shipping speed usually takes 4-7 days, however they do not provide a tracking # because once the package leaves this country it is handled by the post office of the receiving country.

Ajaxx63 also marks the shipment as a gift from us personally to you without any Ajaxx63 labeling on the outside. This means you should not be charged duty and taxes that can cost as much as the items sometimes. Please order normally through our site choosing 'Email us for international rates' as a shipping method. This will not charge you anything for shipping, then once we go to the post office and ship your package, ajaxx63 will manually charge your credit card for the shipping they charge.

Any questions regarding shipping please feel free to contact us at info@ajaxx63.com.





Ajaxx63 will accept all returns for any reason if you are not satisfied with your purchase within 30 days of receipt of your order. You must return your purchase with its original packing invoice and clearly state the reason for your return. You will be credited your original purchase cost less shipping.

If you want to exchange a product purchased for a different size, please ship the order back to Ajaxx63 and we will exchange the size and pay to ship your order back to you. If you want to exchange a product purchased for a different design, please ship the order back to Ajaxx63. Ajaxx63 will exchange to the new product and either charge or credit your credit card the difference.

Any further questions can be addressed to info@ajaxx63.com.





We pledge…


Ajaxx63 is committed to bring you the best possible online shopping experience and strive to bring you the products you want. That's why we guarantee the quality of all our products. If you are not satisfied with your purchase for any reason we will exchange or refund your purchase price less shipping (see return policy below). We here at Ajaxx63 also guarantee the most reliable, secure online credit card transactions protecting your privacy. We use 1shoppingcart.com to process our orders on their Verisign encrypted secure servers.




Physical address

Ajaxx63
8917 35th Ave. NE
Seattle, WA 98115
Phone: 206.522.4545 (9-5 PST)
Fax: 206.417.0666 (anytime)

email contacts

information requests: info@ajaxx63.com
order products: order@ajaxx63.com
administration: admin@ajaxx63.com
wholesale inquiries: wholesale@ajaxx63.com
site comments or feedback: comments@ajaxx63.com
send us your pics: photos@ajaxx63.com




 
         
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